Help Center

Find answers to common questions and learn how to make the most of Sell & Swap

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Safety Tips

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Frequently Asked Questions

Getting Started

3 questions

Buying & Selling

4 questions

Swaps & Trading

3 questions

Payments & Subscriptions

4 questions

Safety & Security

4 questions

Account Settings

4 questions

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Help Center

Contact Support

Safety Tips

Messages

Frequently Asked Questions

How do I create an account?

What are the membership plans?

How do I list my first item?

How do I contact a seller?

What does 'Deal Struck' mean?

Can I negotiate prices?

What items are prohibited?

How does the swap feature work?

How do I propose a swap?

Can I swap multiple items?

How do payments work?

How do I upgrade my membership?

Can I cancel my subscription?

What happens if I downgrade?

How do I stay safe when meeting?

What if I suspect a scam?

How are user ratings calculated?

Can I block a user?

How do I update my profile?

How do I delete my account?

Can I change my username?

I forgot my password, what do I do?

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